that comes on the heels of the report released by malaysia which shows i guess what we can describe as mass confusion after flight 370 disappeared. let's take a closer look at the report and the investigation with dade soucie, author of "why planes crash," former faa inspector, and major james "spider" marks. good morning to both of you. >> good morning, kate. >> good morning, kate. >> two of the numbers that stick out from the report, david, 17 minutes after -- it was 17 minutes after the plane had disappeared before anyone seemed to have noticed, according to this report. and then four hours before any search effort was initiated. that seems like, to be nice and to be kind, that seems like mistakes were made. but that seems like a whole lot of mistakes that were not corrected in time. >> let's talk about 17 minutes first. that's at the transition period. when you're going from one control area to the next control area. 17 minutes while it is a little bit extensive, it's not unordinary at all. that's something that you might expect. the other part, the four hours, now, this is somethi